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Leadership as emotional labour management and the "managed heart" /

Bibliographic Details
Corporate Author: ProQuest (Firm)
Other Authors: Iszatt-White, Marian.
Format: Electronic eBook
Language:English
Published: Abingdon, Oxon ; New York, N.Y. : Routledge, 2012.
Series:Management, organizations and society (London, England) ; v. 20.
Subjects:
Leadership > Social aspects.
Leadership > Psychological aspects.
Management > Social aspects.
Management > Psychological aspects.
Emotions.
Interpersonal relations.
Organizational behavior > Social aspects.
Service industries > Social aspects.
Electronic books.
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