Michelli. (2013). Leading the starbucks way: 5 principles for connecting with your customers, your products and your people. New York: McGraw Hill Education.
Chicago Style CitationMichelli. Leading the Starbucks Way: 5 Principles for Connecting With Your Customers, Your Products and Your People. New York: McGraw Hill Education, 2013.
MLA CitationMichelli. Leading the Starbucks Way: 5 Principles for Connecting With Your Customers, Your Products and Your People. New York: McGraw Hill Education, 2013.
Warning: These citations may not always be 100% accurate.