APA Citation

Rappaport. (2011). Listen first!: Turning social media conversations into business advantage. Hoboken, New Jersey: John Wiley and Sons.

Chicago Style Citation

Rappaport. Listen First!: Turning Social Media Conversations Into Business Advantage. Hoboken, New Jersey: John Wiley and Sons, 2011.

MLA Citation

Rappaport. Listen First!: Turning Social Media Conversations Into Business Advantage. Hoboken, New Jersey: John Wiley and Sons, 2011.

Warning: These citations may not always be 100% accurate.