Parmenter. (2010). Key performance indicators: Developing, implementing and using winning KPIs (2nd ed.). New Jersey: John Wiley & Sons.
Chicago Style CitationParmenter. Key Performance Indicators: Developing, Implementing and Using Winning KPIs. 2nd ed. New Jersey: John Wiley & Sons, 2010.
MLA CitationParmenter. Key Performance Indicators: Developing, Implementing and Using Winning KPIs. 2nd ed. New Jersey: John Wiley & Sons, 2010.
Warning: These citations may not always be 100% accurate.