Bliss. (2006). Chief customer officer: Getting past lip service to passionate action. San Francisco: Jossey-Bass A Wiley Imprint.
Chicago Style CitationBliss. Chief Customer Officer: Getting Past Lip Service to Passionate Action. San Francisco: Jossey-Bass A Wiley Imprint, 2006.
MLA CitationBliss. Chief Customer Officer: Getting Past Lip Service to Passionate Action. San Francisco: Jossey-Bass A Wiley Imprint, 2006.
Warning: These citations may not always be 100% accurate.