Michelli. (2007). The Starbucks experience: 5 principles for turning ordinary into extraordinary. New York: Mc Graw-Hill.
Chicago Style CitationMichelli. The Starbucks Experience: 5 Principles for Turning Ordinary Into Extraordinary. New York: Mc Graw-Hill, 2007.
MLA CitationMichelli. The Starbucks Experience: 5 Principles for Turning Ordinary Into Extraordinary. New York: Mc Graw-Hill, 2007.
Warning: These citations may not always be 100% accurate.