APA Citation

Seybold. (2000). Customers.com: How to create a profitable business strategy for the internet and beyond. New York: Times Books.

Chicago Style Citation

Seybold. Customers.com: How to Create a Profitable Business Strategy for the Internet and Beyond. New York: Times Books, 2000.

MLA Citation

Seybold. Customers.com: How to Create a Profitable Business Strategy for the Internet and Beyond. New York: Times Books, 2000.

Warning: These citations may not always be 100% accurate.