Bly. (1999). The Encyclopedia of business letters, fax memos, and e-mail. Petaling Jaya: Advantage Quest.
Chicago Style CitationBly. The Encyclopedia of Business Letters, Fax Memos, and E-mail. Petaling Jaya: Advantage Quest, 1999.
MLA CitationBly. The Encyclopedia of Business Letters, Fax Memos, and E-mail. Petaling Jaya: Advantage Quest, 1999.
Warning: These citations may not always be 100% accurate.