APA Citation

Bell. (1996). Customers as partners: Building relationships that last. San Francisco: Berrett-Koehler.

Chicago Style Citation

Bell. Customers As Partners: Building Relationships That Last. San Francisco: Berrett-Koehler, 1996.

MLA Citation

Bell. Customers As Partners: Building Relationships That Last. San Francisco: Berrett-Koehler, 1996.

Warning: These citations may not always be 100% accurate.