Clements, R. B. (1993). Quality manager's complete guide to ISO 9000: Interpretation, application, implementation, registration, and benefits of the ISO 9000 standard. Englewood Cliffs,NJ.: Prentice Hall.
Chicago Style CitationClements, Richard Barrett. Quality Manager's Complete Guide to ISO 9000: Interpretation, Application, Implementation, Registration, and Benefits of the ISO 9000 Standard. Englewood Cliffs,NJ.: Prentice Hall, 1993.
MLA CitationClements, Richard Barrett. Quality Manager's Complete Guide to ISO 9000: Interpretation, Application, Implementation, Registration, and Benefits of the ISO 9000 Standard. Englewood Cliffs,NJ.: Prentice Hall, 1993.
Warning: These citations may not always be 100% accurate.