Cover Image

QR Code

Talking with your customers : what they will tell you about your business when you ask the right q uestions

Bibliographic Details
Main Author:	Wing
Format:	Book
Published:	Illinois: Enterprises Dearborn, 1993.
Subjects:	Market surveys Consumer satisfaction

Similar Items

Modern analysis of customer surveys with applications using R /
Published: (2011)

Your customer rules! : delivering the Me2B experiences that today's customers demand /
by: Price, Bill, 1950-, et al.
Published: (2015)

Delivering effective social customer service : how to redefine the way you manage customer experience and your corporate reputation /
by: Blunt, Carolyn.
Published: (2013)

One size fits one : building relationships one customer and one employee at a time.
by: Heil
Published: (1999)

Magnetic service : the secrets of creating passionately devoted customers.
by: Bell
Published: (2003)

Customer satisfaction practical tools for building important relationships /
by: Scott, Dru.
Published: (2000)

How to measure customer satisfaction /
by: Hill, Nigel, 1952-
Published: (2017)

The customer success professional's handbook : how to thrive in one of the world's fastest growing careers-while driving growth for your company /
by: Vaidyanathan, Ashvin, 1980-, et al.
Published: (2020)

Customer-centered telecommunications services marketing
by: Strouse, Karen G.
Published: (2004)

Measuring customer satisfaction
by: Gerson, Richard F.
Published: (1993)

Superior customer satisfaction and loyalty : engaging customers to drive performance /
by: Goldstein, Sheldon D.,
Published: (2009)

The Apple experience : the secrets of delivering insanely great customer service.
by: Gallo
Published: (2012)

Customer value management : some reflections and future trends /
by: Verhoef, Peter C.,
Published: (2012)

The little book of big customer satisfaction measurement /
by: Rao, Ajit,
Published: (2012)

Measuring customer satisfaction and loyalty : survey design, use, and statistical analysis methods /
by: Hayes, Bob E., 1963-
Published: (2008)

Managing the customer experience : a measurement-based approach /
by: Wilburn, Morris, 1953-
Published: (2006)

Mobile telecommunication customer loyalty in Nigeria : determining factors /
by: Bello, Olayiwola,
Published: (2013)

Customer satisfaction research management : a comprehensive guide to integrating customer loyalty and satisfaction metrics in the management of complex organizations /
by: Allen, Danica R., 1959-
Published: (2004)

Customer value starvation can kill : prevention and cure /
by: Mahajan, Gautam,, et al.
Published: (2021)

Why customers do what they do : who they are.why they buy,and how you can anticipate their every move.
by: Cohen
Published: (2006)

Brand authority : how to be everywhere, stand out from your competition and build an incredible brand /
by: Brock, David,
Published: (2019)

Managing customer relationships : a strategic framework.
by: Peppers
Published: (2004)

What's the secret? to providing a world-class customer experience /
by: DiJulius, John R., 1964-
Published: (2008)

Make your job a calling how the psychology of vocation can change your life at work /
by: Dik, Bryan J.
Published: (2012)

CUSTOMERS THE DAY AFTER TOMORROW : How to Attract Customers in a World of Al, Bots and Automation
by: Van Belleghem, Steven
Published: (2018)

Build for change : revolutionizing customer engagement through continuous digital innovation /
by: Trefler, Alan,
Published: (2014)

Keeping your career on track twenty success strategies /
by: Chappelow, Craig., et al.
Published: (2001)

The joyless economy the psychology of human satisfaction /
by: Scitovsky, Tibor.
Published: (1992)

Beyond the ultimate question : a systematic approach to improve customer loyalty /
by: Hayes, Bob E., 1963-
Published: (2009)

Operations rules delivering customer value through flexible operations /
by: Simchi-Levi, David.
Published: (2010)

Secret service hidden systems that deliver unforgettable customer service /
by: DiJulius, John R., 1964-
Published: (2003)

WOULD YOU DO THAT TO YOUR MOTHER? : the New Standard for How to Treat Your Customers.
by: Bliss, Jeanne
Published: (2018)

Love your Mondays and retire young /
by: Sharma, Siddhartha, 1984-
Published: (2014)

YOUR STAND IS YOUR BRAND : HOW DECIDING WHO TO BE WILL REVOLUTIONIZE YOUR BUSINESS AND CHANGE YOUR LIFE
by: Gentempo, Patrick
Published: (2020)

The lean product playbook : how to innovate with minimum viable products and rapid customer feedback /
by: Olsen, Dan, 1970-
Published: (2015)

Exceptional service, exceptional profit the secrets of building a five-star customer service organization /
by: Inghilleri, Leonardo.
Published: (2010)

Love it, don't leave it 26 ways to get what you want at work /
by: Kaye, Beverly L.
Published: (2003)

Buy now : creative marketing that gets customers to respond to you and your product.
by: Cesari
Published: (2011)

Consumer boycotts effecting change through the marketplace and the media /
by: Friedman, Monroe.
Published: (1999)

CUSTOMER SATISFACTION AT SWISS-BELRESIDENCES KALIBATA JAKARTA
by: Leonandri, Dino, et al.
Published: (2020)